Frequently asked questions.

A customs broker handles clearance. 36T takes responsibility for the whole operation: supplier, freight, customs, NOMs and delivery, and coordinates every party so you don’t have to.

Yes. You can import through our general and sector-specific importing companies, which act as importer of record, while you decide whether to set up your own registration.

Invoice value, the product’s technical sheet, a packing list with dimensions and weights, and the pickup and delivery addresses.

We send your all-in quote within 24 to 48 business hours. Then we call you to walk through it and answer your questions.

Because we don’t quote just one piece. Our quote includes full planning and coordination, and shows your real landed cost per unit, with no surprise charges.

We work with a network of vetted partner customs brokers specialized by industry, with coverage at ports of entry across Mexico. That way each shipment gets the broker best suited to your goods.

We specialize in integrating and running international supply chains into and out of Mexico, whatever the industry. Today we serve companies from industrial machinery to stationery and marine equipment.

Yes. We support you from finding and verifying the supplier to delivery, including NOM compliance.

It is a company registered in Mexico’s importer registry through which you can import goods even if your company does not have its own registration.

Yes. The importing company is registered in Mexico’s importer registry and each operation complies with the regulations that apply to the goods. We walk you through the full structure before you start.

It is an additional registration that Mexico’s tax authority (SAT) requires to import goods from certain sectors. If your product needs it, you can import through our sector-specific importing company.

It depends on the volume and frequency of your shipments and on how your business is set up in Mexico. Meanwhile you can import through our importing companies, and we’ll help you decide when to register.

In China and Southeast Asia, based on your product, specifications and needs.

Sourcing does not include validating the supplier’s quality, production capacity and compliance. For that we offer supplier verification and pre-shipment inspection, which you can add to sourcing.

It varies by product and market.

Yes. We connect the supplier to your whole import operation into Mexico: freight, customs clearance and NOM compliance, with one accountable partner.

Depending on the service you hire: goods inspection, pre-shipment review and production monitoring.

No. Product samples are not part of the pre-shipment inspection service.

It’s scheduled based on the supplier’s location and availability at origin. Plan it ahead of your shipping date.

No. Verification checks the supplier and its factory; inspection checks your goods. You can hire either one or both.

Yes. After the inspection we coordinate freight, Mexican customs clearance and NOM compliance, with one accountable partner.

It depends on your product’s tariff code. We analyze the code and identify the applicable NOMs and regulations; the initial assessment is ready within 24 to 48 business hours.

We manage the process with labs, inspection bodies and accredited verification units (UVAs), according to what the regulation for your product requires.

The initial assessment is ready within 24 to 48 business hours. Full compliance depends on the applicable regulation.

Your product’s technical sheet and description. If you already know its tariff code, share it too.

Yes. Identifying NOMs during planning lets you resolve them before your goods reach Mexican customs.

Yes. We offer general and bonded warehousing and help you decide which one fits your operation.

It depends on the type of goods, their volume and storage time. We quote within 24 to 48 business hours.

Yes. Storage is part of your operation’s plan, and your 36T account executive coordinates it with customs, freight and delivery.

Yes. You can also add it to your full import operation with one accountable partner.

We coordinate the full export, from picking up your goods to delivering them, with updates at every stage.

We coordinate exports from Mexico based on where your goods are going. Tell us where you sell and we’ll review your operation.

We deliver the quote within 24 to 48 business hours, based on origin, destination and goods.

Invoice value, the product’s technical sheet, a packing list with dimensions and weights, and the pickup and delivery addresses.

It helps you structure your trade operation the right way: we review how you operate today and define with you how to organize it better.

Companies already importing into Mexico that want to improve their operation, and projects that need structure before their first import.

Yes. We can run what was defined: customs brokerage, sourcing, supplier verification and NOM compliance, with one accountable partner.

Message us on WhatsApp and tell us how your company operates today. We reply the same day.