How we work: one accountable partner from start to finish.
Seven steps so that, from day one, one person coordinates suppliers, freight, customs and compliance, and keeps you informed at every stage.
How your operation with 36T gets started.
Step 01
Commercial validation
We confirm the operation is viable and define the service.
Step 02
Quote and approval
We present the proposal and you approve it.
Step 03
Client onboarding
We gather tax, legal and contact information and documents.
Step 04
File assembly
We request and validate the documents for the operation.
Step 05
Account executive assigned
One person centralizes communication and coordination.
Step 06
Operation planning
We define suppliers, logistics, customs and applicable regulations.
Step 07
Kickoff and follow-up
The operation starts; 36T coordinates everyone involved and keeps you informed at every stage.
Response times.
Response time
24–48 business hours
We reply the same day and send your all-in quote within 24 to 48 business hours. Then we call you to walk through it and answer your questions.
The times shown are for 36T’s response, assessment or quote. Execution time for each operation depends on origin, destination, type of goods, carrier availability, authorities and third parties involved.
Hiring separate providers is not the same as having one accountable partner.
| Separate providers | With 36T |
|---|---|
| A different provider for each piece | One accountable partner for the whole operation |
| You coordinate and follow up with each one | 36T coordinates suppliers, freight, customs and compliance |
| Extra costs show up at the end | You know your landed cost per unit before shipping |
| Information scattered across emails and calls | Visibility at every stage with your account executive |
| When something fails, each one answers for its piece | We anticipate problems and answer for the result |
Are we the right fit?
We work with companies that want to hand their whole trade operation to one accountable partner, from planning and freight to customs, compliance and delivery, and with companies that already have a trade team and only need customs clearance.
If all you want is the cheapest freight, we’re probably not your best option. If you want your operation to work, we are.
Tell us what you want to import into Mexico.
We reply the same day and send your all-in quote within 24 to 48 business hours.
To quote, we need
- Invoice value
- Product technical sheet
- Packing list with dimensions and weights
- Pickup and delivery addresses